TERMS OF SALES
DOU BOCHI
Company APRES SERIE, SAS with a capital of 7.500 euros
360, route de Tintarlot 13200 Arles
[Phone: 09 82 31 07 60] —- [E-mail: doubochigalerie@gmail.com]
RCS of Tarascon n° B 433 604 467
General conditions of sale of products sold on doubochi.com
Date of last update July 3, 2020.
Article 1 - Purpose
These conditions govern sales by the company APRES SERIE, acting under the brand DOU BOCHI, whose head office is located at 360, route de Tintarlot 13200 Arles, clothing and accessories (hereinafter the “Products”), on the doubochi.com online store (hereinafter the “Online Store”).
A detailed description of the Products is available when individually viewing each of them on the Online Store.
The use of the online sales process described in these general conditions of sale (hereinafter the "General Conditions of Sale") is reserved solely for consumers acting exclusively on their own behalf. The Products are therefore not intended to be resold.
Any order on the Online Shop implies full acceptance of the General Conditions of Sale by the customer who makes a purchase there (hereinafter the "Customer"). These General Conditions of Sale may be subject to modifications at any time, the applicable General Conditions of Sale being those that the Customer accepts when placing his order.
Article 2 - Price
The prices of our Products are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.
The total cost of your order includes:
- The price of the Product purchased (all taxes and management fees included)
- Handling and shipping costs, which are calculated once you have indicated the address and the desired delivery method.
In the event of an order to a country other than metropolitan France, you are the importer of the Product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of the company APRES SERIE. Please note that we have no control over these taxes and cannot predict their amounts.
They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities.
All orders, whatever their origin, are payable in euros.
The APRES SERIE company pays the greatest attention to the accuracy of prices in the Online Shop. However, in the event of an error on our part, we reserve the right not to supply the Products whose price is manifestly incorrect.
APRES SERIE reserves the right to modify its prices at any time and without notice, but the Products will be invoiced on the basis of the price in force at the time of validation of the order and subject to availability.
The Products remain the property of the company APRES SERIE until full payment of the price.
Please note: as soon as you take physical possession of the Products ordered, the risk of loss or damage to the Products is transferred to you.
Article 3 - Orders
You can order online at doubochi.com.
The Products offered for sale on the Online Store are described and presented with the greatest possible precision (specifications, illustrations, size, composition, etc.). However, the Customer is invited to refer to the description of each Product, available by clicking on each "Product Sheet", in order to know its properties and particularities, in particular as regards the characteristics sought, the choice and the purchase of a Product being placed under its sole responsibility.
The contractual information is presented on the Online Store and will be subject to confirmation at the latest when your order is validated.
APRES SERIE reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or for any abnormal order or order placed in bad faith. . In addition, we reserve the right to refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.
Despite all the care we take in presenting the Products on our Online Store, we cannot guarantee that their actual appearance (color, patterns, texture, etc.) corresponds exactly to their appearance on the screen.
Article 4 - Confirmation of your order
To finalize his order, the Customer:
- Must confirm their delivery and billing address, or indicate a new delivery and/or billing address.
- Must read these T&Cs and explicitly accept them by ticking the box "I have read and I accept the General Terms and Conditions of Sale" before proceeding to payment for their order.
- Is then invited to pay the amount of his order by clicking on the button "Pay with PayPal" (for the Paypal payment method) or "Order" (for the Stripe payment method) giving access to the secure payment of his order.
Once the payment has been confirmed, the Customer receives, immediately and at the latest before delivery, an e-mail confirming his order, mentioning in particular the order number and the details of the Products ordered.
The Customer formally accepts the use of electronic mail for confirmation by APRES SERIE of the content of the order.
All the data provided and the recorded confirmation will constitute proof of the transaction.
The order confirmation worth signing and acceptance of transactions.
A summary of the information of your order and of these General Conditions of Sale will be sent to you in PDF format. via your order confirmation email address.
Article 5 - Deliveries
Your Products will be delivered to the shipping address that you provided to us when placing your order. Except in special cases or unavailability of one or more Products, the Products of the same order will be delivered in one go.
We deliver in France and the rest of the world.
For deliveries in France or Europe, your order will be dispatched by our carrier within the time limits indicated in article 6 below (weekends and public holidays are excluded). These deadlines are provided for information only. In accordance with the provisions of the Consumer Code, the delivery of the items ordered will in any case take place no later than 30 days from the order, subject to full payment of the price.
If your delivery address is isolated, for example on outer islands or other remote destinations, we may not be able to deliver the order to you at this address. If this applies to you, you will be notified before we accept your order. Orders cannot be delivered to PO boxes or similar addresses.
Deliveries in France mean metropolitan France, Monaco and Corsica, as well as overseas territories (Guadeloupe, Guyana, Martinique, Reunion, Mayotte, New Caledonia, French Polynesia, Saint-Barthélemy , Saint-Martin, Saint-Pierre-et-Miquelon, the French Southern and Antarctic Lands and the islands of Wallis and Futuna).
If, upon delivery, the external appearance of the package is not perfect, we invite you to open it in the presence of the carrier in order to check the condition of the Products delivered. In the event of damage to the Products, please detail them precisely on the delivery note.
Delivery charges are displayed on the website and may be subject to review or change.
On delivery, the invoice will confirm the total price paid, with details (Product price and delivery costs, if applicable).
In the event of a shipping delay, an email will be sent to you to inform you of a possible consequence on the delivery time that has been indicated to you.
In accordance with the legal provisions, in the event of late delivery, you benefit from the possibility of canceling the order under the conditions and methods defined in article L 216-2 of the Consumer Code. The contract is considered resolved upon receipt of your letter or the writing informing us of this cancellation, unless you have been delivered in the meantime. In accordance with article L216-3 of the Consumer Code, we will proceed with the reimbursement, at the latest within fourteen days following the date on which the contract was terminated.
In the event of deliveries by a carrier, the company APRES SERIE cannot be held responsible for late delivery due exclusively to the unavailability of the Customer after several appointment proposals.
Article 6- Shipping costs
DELIVERY BY COLISSIMO
For most destinations in mainland France or Europe: delivery in 4-6 days.
For other destinations: contact us.
Deliveries in mainland France, Monaco, Corsica: fixed price of €9
Deliveries to overseas territories:
- Guadeloupe, Martinique, Guyana, Reunion, Mayotte, Saint-Pierre and Miquelon, Saint Martin, Saint-Barthélémy: fixed price of €18
- New Caledonia, French Polynesia, Wallis and Futuna, TAAF: fixed price of €25.
For deliveries abroad: fixed price of 45 €
For shipments in France, delivery is free for all orders over €300.
DELIVERY BY TNT / FEDEX
For orders over €1.000, delivery by TNT or FEDEX, shipping costs being free for shipments in France. For other countries, contact us.
The prices of the shipping costs displayed above are fixed according to the prices of our service providers and are subject to revision or modification.
IN-STORE COLLECTION
Provided that this option is offered on the Online Store, APRES SERIE offers you the in-store collection service (hereinafter the “Store Collection”) to collect your order from our store at 11 rue des Suisses 13200 Arles, during shop opening hours. Free service and no minimum purchase.
If you opt for our in-store collection service, a deposit of 100% of the price must be paid when ordering online. You have a period of 7 days from the date of the order confirmation to collect your order from the store. After this period, APRES SERIE cannot guarantee the availability of the Products ordered. In the event of unavailability of the Products ordered, after the expiry of this period, the amount of the deposit paid will be returned to you.
Article 7 - Payment
The fact of validating your order implies for you the obligation to pay the indicated price.
Payment for your purchases is made by credit card using the secure PAYPAL or STRIP systems, or by bank transfer to the APRES SERIE bank account, the details of which are recorded on the online sales site.
You pay the total cost of the order in a single payment (however, if you opt for the Collection in store service, only a 50% deposit must be paid when ordering, the balance of the price being due when the goods are collected. Products, according to the conditions provided for in article 6 above).
The debit of the card or PayPal account is made when the Customer places the order.
With regard to payment by bank transfer, the order will only be dispatched after obtaining the funds in the account of the online store. Any payment not received within 5 working days will automatically result in the cancellation of the order.
An invoice will be sent to you, with the Products ordered.
Article 8 - Retraction
In accordance with the provisions of articles L.221-18 and following of the Consumer Code, you have a withdrawal period of 14 days from receipt of your Products to exercise your right of withdrawal without having to justify reasons or to pay a penalty. On the other hand, we do not practice exchange.
You must exercise your right of withdrawal by informing us of your decision to withdraw by sending, before the expiry of the period provided for above, the withdrawal form presented below or any other statement, unambiguous , expressing the desire to withdraw.
When the 14-day period expires on a Saturday, Sunday or a public holiday or non-working day, it is extended until the first following working day.
Return costs are the responsibility of the Customer for orders under €300. For orders over €300, reasonable return costs are reimbursed to the Customer by After Series, upon presentation of the corresponding supporting documents.
The Product must be returned without undue delay and, at the latest within fourteen days following the communication of the Customer's decision to withdraw.
Each Product must be returned new with its original packaging. In the event of depreciation of the Product resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the Product, APRES SERIE reserves the right to refuse reimbursement of the Product. APRES SERIE will not make any refunds if the Products returned by the Customer do not correspond to the Product(s) ordered or have an origin other than the Online Shop.
We will refund the returned Products, in accordance with the terms provided above, as well as the delivery costs paid by the Customer by crediting the bank card or the PAYPAL account used for payment. In the event of partial return of the Products, the Delivery Costs will not be reimbursed by APRES SERIE insofar as the Customer will have benefited from the delivery service for the Products kept.
We will refund within a maximum period of 14 days following the date on which we acknowledge receipt of the returned Products and if they are declared compliant after our quality control.
A confirmation email will be sent to you once the returned Products have been received and your refund has been processed. You will be the only one who can exercise this right of withdrawal. If you have requested that the order be delivered to a third party, this right cannot therefore be exercised by the recipient of your order.
Withdrawal form:
To the attention of
AFTER SERIES
360 route de Tintarlot 13200 Arles
[09 82 31 07 60] —- [doubochigalerie@gmail.com]
I/we (*) hereby notify you of my/our (*) withdrawal from the contract relating to the sale of the Products below:
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of the consumer (s) (only in case of notification of this paper form):
Date:
(*) Delete the mention useless.
Article 9- Availability
Our Products are offered as long as they are visible on the doubochi.com website and within the limits of available stocks.
For Products that are no longer in stock, APRES SERIE offers you the possibility of ordering these items, if this option is offered on the Online Shop, subject to an increase in the initial price of 20% and subject to availability from our suppliers.
In case of Product unavailability after placing your order, we will notify you by email. Your order will be automatically canceled and the corresponding payments will be refunded to you.
In addition, the doubochi.com website is not intended to sell its Products in large quantities. It is recalled that purchases made on the Online Store are reserved for non-professional private individuals for their own use (or for gifts within the family circle); this is why APRES SERIE only sells its Products in quantities corresponding to the usual average needs of a household. In accordance with Article L121-11 of the Consumer Code, APRES SERIE reserves the right to refuse or cancel for legitimate reason any order including the number of Products or the amount to be paid (for one or more cumulative orders) would not correspond to the usual average use of a household, any order which would suggest that an economic activity is carried out by the Customer in connection with the items ordered or more generally, any abnormal order within the meaning of the case law applicable in the matter.
Article 10 - Guarantee
You must ensure that the Products delivered to you correspond to your order. In the event that the Products delivered do not comply with your order, you must inform us by e-mail at [e-mail: doubochigalerie@gmail.com] or by telephone at [number: 09 82 31 07 60 ] and return the Product(s) in question. The Products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions, etc.). The shipping costs will be reimbursed to you on the basis of the price invoiced and the return costs will be reimbursed to you on presentation of the supporting documents.
Products DOU BOCHI presented on the Online Shop are subject to the conditions of the legal guarantees of conformity provided for in particular in Articles L.217-4, L.217-5, L.217-7 and L.217-12 of the Consumer Code. So if the Product is unsuitable for the expected use, you have 2 years from delivery of the goods to invoke this guarantee. It should be noted that the defects of conformity which appear within 24 months from the delivery of the Product are presumed to exist at the time of the said delivery. In the event of a lack of conformity, we will replace the item, and if this is impossible, we will reimburse you.
In addition, the Products presented on the Online Store are subject to the guarantee against hidden defects provided for in Articles 1641 and 1648 of the Civil Code. Consequently, if the Product is unsuitable for its intended purpose and the defect, prior to the purchase, did not appear during the purchase, the consumer has 2 years from the discovery of the defect to invoke this guarantee.
If the returned Products do not correspond to the Products ordered and have an origin other than the Online Shop, APRES SERIE will not be bound by its obligations described in this article. The provisions of this article do not prevent you from benefiting from the right withdrawal provided for in Article 8.
Provisions of the Consumer Code:
Article L217-4: The seller delivers goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery.
He is also responsible for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility.
Article L217-5: The property complies with the contract:
1 ° If it is suitable for the use normally expected of similar goods and, if applicable:
- if it corresponds to the description given by the seller and has the qualities that the latter has presented to the buyer in the form of a sample or model;
- if it has the qualities that a buyer can legitimately expect in view of the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2 ° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.
Article L217-12: The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.
Article L217-16: When the buyer asks the seller, during the course of the commercial guarantee which was granted to him during the acquisition or repair of movable property, a repair covered by the guarantee, any period of immobilization of 'at least seven days is added to the duration of the guarantee which remained to run.
This period runs from the buyer's request for intervention or the provision for repair of the property in question, if this provision is subsequent to the request for intervention.
Provisions of the Civil Code:
Article 1641: The seller is bound by the guarantee for hidden defects in the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or would have paid less for them, if he had known them.
Article 1648 para. 1: The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.
Article 11 - Liability
The Products offered comply with the French legislation in force. APRES SERIE cannot be held liable in the event of non-compliance with the legislation of the country where the Product is delivered. It is up to you to check with the local authorities the possibilities of importing or using the Products or services that you plan to order.
Furthermore, APRES SERIE cannot be held liable for damages resulting from improper use of the purchased Product.
Finally, APRES SERIE cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, external intrusion or the presence of computer viruses.
The performance of all or part of our obligations will be suspended in the event of the occurrence of a fortuitous event or force majeure which would hinder or delay its performance.
Article 12 - Applicable law in the event of disputes
The language of this contract is French.
These General Conditions of Sale and any separate agreement by which we provide Products or services to you will be governed by and interpreted in accordance with French law.
In the event of a dispute related to the use of the doubochi.com site and following the failure of any complaint filed in writing by the Customer or if no response has been provided within a reasonable period of one (1) month, you can, if you wish, have recourse to any alternative method of dispute resolution, in particular mediation via the CMAP (Paris Center for Mediation and Arbitration). To submit a dispute to the mediator, the Client may (i) complete the form published on the CMAP website: www.cmap.fr , tab “You are: a consumer”, (ii) send their request by simple letter or by registered letter with acknowledgment of receipt to CMAP Médiation Consumption, 39 avenue Franklin D. Roosevelt, 75008 Paris, or (iii) send an email to consumption@cmap.fr . Whatever the mode of referral to CMAP, the Customer's request must contain the following elements to be processed quickly: his postal, electronic and telephone contact details as well as the full name and address of the company APRES SERIE, a brief description of the facts and evidence confirming that he first tried to resolve the dispute with APRES SERIE.
You remain free to accept or refuse this recourse to mediation and, if there is recourse to mediation, each party remains free to accept or refuse the solution proposed by the mediator.
You can also decide to initiate the mediation process via the online dispute resolution platform developed and managed by the European Commission at the following address: http://ec.europa.eu/consumers/odr/
If no amicable solution can be found and mediation is not used, all disputes potentially generated by the General Conditions of Sale will be subject to the jurisdiction of the competent courts in accordance with French law.
Article 13 - Intellectual property
The brand " DOU BOCHI ", as well as all the figurative marks or not and more generally all the other marks, illustrations, images and logotypes appearing on the Products, their accessories or their packaging, whether they are registered or not, are and will remain the exclusive property of the holders of the said marks and other elements.
Any total or partial reproduction, modification or use of these trademarks, illustrations, images and logos, for any reason and on any medium whatsoever is strictly prohibited.
The same applies to any combination or conjunction with any other brand, symbol, logotype and more generally any distinctive sign intended to form a composite logo. These last provisions also apply to all copyrights, designs and models, patents reproduced on the site.
All elements of the doubochi.com website are and remain the exclusive intellectual property of APRES SERIE and/or any other holders of related rights. No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site whether software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of APRES SERIE.
Article 14 - Personal data
APRES SERIE reserves the right to collect personal information and personal data concerning you. They are necessary for the management of your order, as well as the improvement of the services and information that we send you. Confirmation of your consent to the collection of this information and personal data may be requested by a specific button on the home page of the site.
The conditions for collecting and using this data are indicated in the “Personal Data” section of the Online Store, which we invite you to consult.
Article 15 – Archiving – Proof
APRES SERIE will archive order forms and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1379 of the Civil Code.
The computerized registers of the company APRES SERIE will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.
GENERAL TERMS AND CONDITIONS OF SALES
DOU BOCHI
APRES SERIE SAS, a French company registered at the Tarascon Trade and Companies Register under number B 433 604 467
360, route de Tintarlot 13200 Arles – France
Hereinafter referred to as “AFTER SERIES”
Telephone: [+ 33 9 82 31 07 60] —- E-mail: [doubochigalerie@gmail.com]
General terms and conditions sales for the products sold on the website doubochi.com
Last update July 3, 2020
Article 1 – Scope of application
These general terms and conditions of sales (hereinafter the “General Terms and Conditions of Sales”) govern the sales under the trademark DOU BOCHI by APRES SERIE, whose registered office is located 360, route de Tintarlot 13200 Arles France, of clothes and accessories (hereinafter the “Products”) on the website doubochi.com (hereinafter the “Website” or “Site”).
A detailed description of the Products is featured on the individual presentation of each of the Products on the Website.
The online selling process described in these General Terms and Conditions of Sales is reserved solely for the use of individual consumers purchasing DOU BOCHI Products exclusively for their own account and personal use. The Products may not be sold or resold following purchase from the Website.
By placing any order through the Website, the client making a purchase (hereinafter the “Client”) confirms that he/she unconditionally accepts these General Terms and Conditions of Sales of Sale. We reserve the right to modify these General Terms and Conditions of Sales from time to time, it being specified that the General Terms and Conditions of Sales accepted when placing an order will be applicable.
Article 2 – Prices
Prices of our Products are given in Euros, including taxes (VAT and all taxes and duties due when placing an order), unless otherwise specified and excluding delivery and processing expenses.
The total cost of your order includes:
- The price of the purchased Product (including all taxes)
- Processing and delivery costs, calculated once you filled in the address and the requested delivery mode.
For countries other than Metropolitan France, you are deemed to import the Products concerned. Customs duties or other local taxes or import duties or State duties are likely to be due. AFTER SERIES is not responsible for these duties and sums of money, has no control over them and cannot foresee their amounts.
You shall be solely responsible for these sums of money, regarding their declarations as well as the payment to the competent authorities and organizations in your country. We suggest that you contact your local customs office for further information before placing your order.
Any orders, wherever they are placed from, are payable in Euros.
AFTER SERIE pays the closest attention to the accuracy of the prices on the Website. However, in case of a mistake on our part, we reserve the right not to provide the Products for which the posted price was manifestly incorrect.
We reserve the right to modify the prices listed on our Website at any time and without prior notice. However, Products will be invoiced on the basis of the applicable price when placing the order and subject to availability.
The Products remain AFTER SERIE's property, until full payment of the price.
Notwithstanding the foregoing, the risks (including the risks of loss and damage) pass on to you upon delivery of the Products, meaning the moment when the Products are handed over at the delivery address that you have provided.
Article 3 – Orders
You can place your orders on the Website doubochi.com.
The Products offered for sale on the Website are described and displayed with the utmost precision (specifications, illustrations, size, composition, etc.). However, the Client is invited to refer to each Product's description, available by clicking on the “Description” section, in order to be informed of the properties and characteristics, especially as to the characteristics sought after, the choice and the purchase of a Product being under the Client's sole responsibility.
Contractual information is featured on the Website and will be subject to a confirmation when validating your order, at the latest.
AFTER SERIE reserves the right not to register a payment or not to confirm any order for any reason whatsoever, especially in case of supply issues, and/or unusual/fraudulent orders or orders placed in bad faith. In addition, we reserve the right to refuse any order from a Client with whom there is a dispute concerning the payment of a previous order.
Whilst we have taken reasonable steps to depict Products as accurately as possible through the photographs and other images featured on the Site, the detailing (such as color, pattern and texture, etc.) you see on-screen will depend on your monitor and, as such, may not exactly reflect the actual detailing of a Product.
Article 4 – Order placement
In order to complete their order, the Customers:
- Shall confirm their delivery address and their billing address, or indicate a new delivery and/or invoicing address;
- Shall carefully read these General Terms and Conditions of Sales and expressly accept them by clicking the “I have read and accept the General Terms and Conditions of Sales” button before processing the payment of the order;
- Are then invited to pay the price of their order by clicking the “Payer avec PayPal” (Pay with PayPal) button (for PayPal payment mode) or the “Order” (Order) button (for the Stripe payment mode), giving access to the secured payment of the order.
Once the payment is confirmed, the Client immediately receives, and before delivery at the latest, an email confirming the order, featuring, among others, the order number and the detailed list of the ordered Products.
The Customer expressly accepts that the content of the order be confirmed via email by AFTER SERIES.
All the data provided and the registered order confirmation shall evidence the transaction.
The order confirmation shall be deemed equivalent to signature and acceptance of the processed transaction.
A summary of your order and of the present General terms and conditions will be sent to you via email in the PDF format, at the address used for the order confirmation.
Article 5 – Deliveries
Your Products will be delivered to the shipping address specified in your order. Except for specific circumstances, or if one or several Products are temporarily out of stock, the Products of the same order will be delivered in one batch.
We deliver in France and in the rest of the world.
For deliveries in France or in Europe, your order will be shipped, by our carrier, within the delivery times set forth in article 6 below (weekends and bank holidays being excluded). These delivery dates are indicative only. In compliance with the French Consumer Code provisions (Consumer Code), delivery of items ordered (excluding pre-orders) shall occur in any case no later than 30 days as of the order, subject to full payment.
If your delivery address is geographically remote, for example certain outlying islands or other isolated locations, it is possible that we may not be able to deliver at such address. If that is the case, we will notify you before we accept your order. Orders cannot be delivered to PO boxes or similar addresses.
Deliveries for France include Metropolitan France, Monaco and Corsica, as well as overseas territories (Guadeloupe, French Guiana, Martinique, La Réunion, Mayotte, New Caledonia, French Polynesia, Saint Barthelemy, Saint Martin, Saint Pierre and Miquelon, French Southern and Antarctic Lands and the islands of Wallis and Futuna).
If, upon delivery, the exterior appearance of the package is not perfect, we ask you to open it in the presence of the carrier, in order to check the condition of the delivered Products. In the event of damage to the Products, please provide a specific description on the delivery note.
The rates for delivery are specified on the Website and are subject to revision or modification from time to time.
You will receive, upon delivery, a receipt with written confirmation of the total price paid including the detail (product prices and delivery charges if applicable).
Should the shipping be delayed, an email will be sent to you in order to inform you of the possible consequences on the indicated delivery time.
In compliance with French law, if the delivery occurs later than 30 days as of the order, you have the possibility to cancel the order, in accordance, with the provisions of article L.216-2 of the French Consumer Code (Consumer Code). The contract is deemed canceled upon receipt of the letter or the written document by which you inform us of this cancellation, unless the delivery occurred in the meantime. In compliance with article L.216-3 of the French Consumer Code (Consumer Code), we will refund you no later than 14 days following the date the contract was canceled.
If the delivery is processed by a carrier, APRES SERIE may not be held responsible for any delay that would be due exclusively to unavailability of the Client, after several appointments proposals.
Article 6 – Delivery rates
COLISSIMO
For most destinations in metropolitan France or in Europe: delivery within 4-6 days.
For other countries: please contact us.
Deliveries in metropolitan France, Monaco, Corsica: €9 (fixed price)
Deliveries in overseas territories:
- Guadeloupe, Martinique, French Guiana, Reunion, Mayotte, Saint Pierre and Miquelon, Saint Martin and Saint Barthelemy: €18 (fixed price)
- New Caledonia, French Polynesia, Wallis and Futuna, French Southern and Antarctic Lands: €25 (fixed price)
Deliveries in foreign countries: €45 (fixed price)
For deliveries in France, standard delivery is free for any order of Products exceeding €300.
TNT/FEDEX
For orders above 1.000 €, delivery by TNT or FEDEX. Free delivery for France. For other countries, please contact us.
Delivery rates indicated above are set forth according to the rates of our suppliers and are subject to revision or modification from time to time.
CLICK-AND-COLLECT
Provided this option is proposed on the Site, APRES SERIE offers you a click-and-collect service (the “Click-and-collect service”) to pick up your order in our shop 11 rue des Suisses 13200 Arles, during the opening hours of the shop. Free service with no minimum purchase.
If you opt for our Click-and-collect service, 100% of the price must be paid when ordering online. You have a period of 7 days from the date of the order confirmation to proceed with the withdrawal of your order in the shop. After this period, APRES SERIE cannot guarantee the availability of the Products ordered. In case of unavailability of the ordered Products, after the expiration of this delay, the amount of the deposit paid will be refunded to you.
Article 7 - Payment
The fact of validating your order implies for you the obligation to pay the price indicated.
The payment of your purchases is made by credit card using the secure systems PayPal or STRIP, or by bank transfer to the bank account of APRES SERIE whose details are recorded on the online sales site.
You pay the full cost of the order in a single payment (however, if you opt for the In-Store Withdrawal service, only a deposit of 50% must be paid at the time of order, the balance of the price being due upon withdrawal of the Products, under the conditions provided for in Article 6 above).
The debit of the card or PayPal account is made at the time the Customer places the order.
With regard to payment by bank transfer, the order will only be shipped after obtaining the funds on the account of the online store. Any payment not received within 5 working days will automatically result in the cancellation of the order.
An invoice will be sent to you, with the Products ordered.
Article 8 - Right of withdrawal
In accordance with articles L.221-18 et seq. of the French Consumer Code (Consumer Code), you have a period of 14 calendar days from delivery of the Products to exercise your withdrawal right without the need to justify your reasons or to pay any penalties. However, we do not make any exchanges.
Your right of withdrawal shall be exercised by informing us of your decision to withdraw, by sending us, before the end of the 14-day period above, the withdrawal form featured below, or any other unambiguous statement of your will to withdraw your order.
This time period runs from delivery of the Products to you. When the 14-day period expires on a Saturday, Sunday or bank holiday, it will be extended to the following working day.
Returns expenses shall be borne by the Clients for orders inferior to €300. For orders greater than 300 €, reasonable return expenses shall be refunded to the Client by APRES SERIE, upon presentation of corresponding receipts.
Each Product shall be returned unused, with its original packaging. In case of deterioration of the Product, resulting from any handling other than those strictly necessary to establish the nature, characteristics, and good state of the Product. AFTER SERIES reserves the right to refuse to reimburse the Product. AFTER SERIES shall not process to any refund if the Products returned by the Client are not consistent with the Products ordered or have another origin than the Website.
We will process to the refund of the returned Products, in accordance with the provisions above, and of the delivery rates paid by the Customer, by crediting the card or the PAYPAL account used for the payment. In case of partial return of the Products, the delivery rates shall not be refunded, since the Client has benefitted from the delivery service for the Products retained.
We will process to the refund within 14 days at the latest, as of the date we acknowledge receipt of the returned Products, provided these Products are declared compliant further to our quality control.
A confirmation email will be sent once the returned Products are received and the refund is processed.
You will be the only person allowed to exercise this right of withdrawal. If you asked that the order be delivered to a third party, this right may not be exercised by the consignee of your order.
Withdrawal form
To the attention of
AFTER SERIES
360 route de Tintarlot 13200 Arles
[09 82 31 07 60] —- [doubochigalerie@gmail.com]
I/we give you notice of my/our withdrawal of the agreement regarding the sale of the Products below:
- ...
Ordered on (*) / Received on (*)
Name of the Client(s)
(...)
Address of the Customer
(...)
Signature of the Client (only if the present form is transmitted in the paper form)
Date
Article 9 - Availability
Our Products are offered as long as they may be viewed on the Website and within the limits of available stocks. For non-stocked Products, our offers are subject to availability from our suppliers.
For the Products that would be out of stock, APRES SERIE offers you the possibility to order these items, provided this option is proposed on the Website, with an additional charge of 20% of the initial price, and subject to availability from our suppliers.
Should a Product appear to be unavailable after your order has been placed, we will inform you via email of such unavailability. Your order will be canceled and the corresponding payments will be refunded.
Besides, the Website is not intended to sell its Products in large quantities. It is reminded that the purchases made on the Online Shop are reserved to a clientele of non-professional individuals for their own use (or for gifts within the family circle); as a consequence AFTER SERIES only sells its Products in quantities corresponding to the usual average needs of a household. In accordance with the article L121-11 of the French Consumer Code, APRES SERIE reserves the right to refuse or to cancel for legitimate reason any order whose number of Products or the amount to be paid (for one or several cumulative orders) would not correspond to the usual average use of a household, any order which would suggest that an economic activity is carried out by the Client in connection with the ordered articles or more generally, any abnormal order within the meaning of the case law applicable in this matter.
Article 10 – Warranty
You shall ensure that the Products that have been delivered to you correspond to your order. Should the Products that have been delivered not coincide with your order, you must inform us via email [e-mail: doubochigalerie@gmail.com] or by phone [number: 09 82 31 07 60] and return the concerned Product(s). The Products shall be returned in the same state as when you received them, together with all complementary elements (accessories, packaging, booklet). Delivery charges will be refunded on the basis of the invoiced rate and the return expenses shall be refunded upon presentation of the corresponding receipts.
The Products that are offered on our Website are subject to the terms and conditions of the legal warranties set out in articles L.217-4, L.217-5, L.217-7 and L.217-12 of the French Consumer Coded. Thus, if the Product is unsuitable for the intended use, you have 2 years from delivery of the Products to trigger this warranty. Please note that the lacks of conformity which appears within 24 months from delivery of the Products are presumed to have existed at the time of delivery. In case of non-compliance we will replace the Product and if that is impossible, we will refund the cost of your order.
Besides, the Products offered on the Website are also subject to the warranty against latent defects (warranty against hidden defects) sets out in articles 1641 and 1648 of the French Civil Code. As a consequence, if the Product is unfit for its intended use, and if the defect existed before the purchase but did not appear by the time of the purchase, you will have up to 2 years after discovery of the defect to trigger this warranty.
If the Products returned by the Client are not consistent with the Products ordered or have another origin than the Website, APRES SERIE shall not be bound by the obligations set forth in this article.
The provisions of this article do not prevent you from exercising the right of withdrawal set forth in article 8 above.
Provisions of the French Consumer Code:
Article L. 217-4: “The seller shall deliver goods in compliance with the contract and must be liable for any conformity defects existing at the moment of delivery. The seller must also be answerable for any conformity defects resulting from the packaging, instructions for assembly or installation when these have been made its responsibility by the contract, or have been produced under its supervision”.
Article L. 217-5: “To be compliant with the contract, the product must:
1) Be suitable for the purpose usually associated with a similar item and, if applicable:
– match the description given by the seller and possess the qualities indicated to the Purchaser in the form of a sample or model;
– have the features that a buyer might reasonably expect considering the public statements made by the seller, the producer or its representative, including in advertising and labeling;
2) Or have the features defined by mutual agreement between the parties or be suitable for any special use sought by the purchaser, as disclosed to the seller and accepted by the latter”.
Article L. 217-12: Any action based on the lack of conformity is time barred two years after delivery of the goods.
Article L217-16: When the purchaser asks the seller, during the time of the commercial warranty granted upon the purchase or the repairing of a good, a rehabilitation covered by the warranty, any period of immobilization of at least seven days shall be added to the remainder of the warranty period.
This period starts upon the purchaser's request for intervention, or the date on which the purchaser provided the good for repairing, if this provision occurred after the request for intervention.
Provisions of the French civil Code:
Article 1641: “The seller is bound by a warranty regarding hidden defects in the sold item that render it unfit for the use for which it was intended, or that hinder this use, such that the Purchaser would not have bought it, or would have paid a lower price, had these been known”.
Article 1648 para. 1: “Any action resulting from critical defects must be brought by the purchaser within two years following discovery of the defect.”
Article 11 – Liability
The Products offered are compliant with the applicable French laws. AFTER SERIES shall not be liable in case of non-compliance of the Products with the laws of the country where the Product is delivered. You are solely responsible for all verifications with local authorities for the importation of the Products that you intend to order.
Besides, AFTER SERIES shall not be held liable for damages arising from a wrong use of the Products.
AFTER SERIES shall not be liable for any inconvenience or damages due to the use of the internet network, especially an interruption of service, an outside intrusion, or the presence of computer viruses.
The performance of all or part of our obligations shall be withheld in the event of an accident or natural disaster, or other force majeure event, that prevents or delays their performance.
Article 12 - Applicable law
These General Terms and Conditions of Sales shall be submitted to French laws.
These General Terms and Conditions of Sale and any separate agreements whereby we provide you Products or services shall be governed by and constructed in accordance with the laws of France.
Should any dispute arise in relation to the use of the Website and following the failure of any claim filed in writing by the Client or if no response has been made within a reasonable deadline of one (1) month, you may, if you wish so , have recourse to any method of alternative dispute resolution, particularly mediation via the CMAP (Paris Center for Mediation and Arbitration). In order to submit a dispute to the mediator, the Client may (i) complete the form published on the CMAP website: www.cmap.fr, tab “You are: a consumer”, (ii) send his/her request by simple letter or by registered letter with acknowledgment of receipt to CMAP Médiation Consumption, 39 avenue Franklin D. Roosevelt, 75008 Paris, or (iii) send an e-mail to consumption@cmap.fr . Whatever the method used to refer to CMAP, the Client's request must contain the following in order to be processed quickly: his/her postal, e-mail and telephone contact details together with APRES SERIE's full name and address, a brief description of the facts and evidence confirming that he/she first tried to solve the dispute with AFTER SERIES.
You remain free to accept or decline such recourse to mediation and, if recourse is made to mediation, each party remains free to accept or decline the solution suggested by the mediator.
You may also decide to initiate the mediation process via the online dispute settlement platform developed and managed by the European Commission at the following address: http://ec.europa.eu/consumers/odr/.
If no amicable solution can be reached and no recourse is made to mediation, all disputes potentially generated by the General Terms and Conditions will be submitted to the jurisdiction of the competent courts in accordance with French law.
In the event of any discrepancy between the English and French language versions of these General Terms and Conditions of Sales, as well as the “Personal data” section, the French language version shall prevail.
Section 13 – Intellectual Property
The "DOU BOCHI”trademark, as well as all figurative or non-figurative trademarks, illustrations, visuals, logos appearing on the Products, accessories, or packaging, whether or not registered, are the exclusive property of the owners of these trademarks and other elements.
Any total or partial copy, modification, use of these trademarks, illustrations, visuals and logos, for any reason whatsoever and on any communication support whatsoever is strictly forbidden.
Similarly, all compounds or conjunctions of the trademarks and elements listed above with any other trademark, symbol, logo and all signs of any kind in order to create a compound logo are strictly forbidden. These provisions also apply to any and all copyrights, designs and patents featured on the Website.
Any elements of the website doubochi.com are and remain the exclusive intellectual property of APRES SERIE and/or any other related right holders. It is strictly forbidden to reproduce, exploit, repost or use in any way whatsoever, even partially, software, visual or acoustic elements of the Website. Any simple or hypertext link is forbidden without prior written agreement of AFTER SERIES.
Article 14 – Personal data
AFTER SERIE reserves the right to collect nominative information and personal data related to you. Such data is necessary for the process of your order and the improvement of the services and the information that we provide you with.
The confirmation of your consent to the collection and to the use of such data may be asked by a specific button on the homepage of the Website.
The conditions applicable to the collection and the use of these data are set forth in the “Personal Data” Section of the Website, which we kindly invite you to consult.
Article 15 – Archiving – Proof
APRES SERIE will file the orders and invoices on reliable and long lasting supports, which will constitute a faithful and long lasting copy, in accordance with article 1379 of the French civil code.
The computerized records of AFTER SERIES shall be deemed, by all concerned parties, proof of all communications, orders, payments and transactions entered into between the parties.